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Frequently Asked Questions PDF Print E-mail

Q. I life outside the EU, can I still order spores?
A. Yes you can, we ship worldwide.

Q. Does FSRE accept currencies other then Euro's?
A. -Yes, we do! But, make sure it's paper money, because our bank doesn't accept coins other than Euro's. So, the FSRE can't exchange coins from other currencies and there for non- Euro coins are useless here in the Netherlands. We prefer US-$ if Euro's are not available! Please note that due to inflation we need to ask for 2 US$ instead.

Q. I have send you a request, can you let me know if FSRE received it?
A. -No, we can't! We can not keep track on each and every request we receive. We don't keep any records, so we can not give you any outcome with regard to an individual request.

Q. Do I have to put a stamp on the return letter?
A. No, the FSRE puts a Dutch priority stamp on it.

Q. I sent you my letter 4 days ago. Are you ever gonna sent me a print?
A. It is most likely that the ordering/sending cycles takes less then 4 weeks. Also check our backorder page.

Q. Can I order more prints at once?
A. No, we prefer/accept only single print requests.

Q. Are the FSRE prints labelled?
A. Yes, all the FSRE prints are labelled and sent in a ziplock-bag.

Q. Do you accept registered mail?
A. Sorry we don't accept registered/insured letters.

Q. How many syringes can I fill with a print?
A. Between 1 and 40 depending on the quality of the print.

Q. Do you have a PayPal account?
A. Sorry we don't work with PayPal.
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